Privacy Policy

Last Updated: August 17, 2026

GDPR Compliant CCPA Compliant CalOPPA Compliant

1. Introduction

DealBreaker ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website at dealbreakerportal.com, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

Important: DealBreaker is intended for users aged 16 and older. By using our Services, you confirm that you are at least 16 years old.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you register for an account, subscribe to our services, or contact us. This information may include:

2.2 Automatically Collected Information

When you use our Services, we may automatically collect certain information, including:

2.3 User-Generated Content

As a marketplace, we collect content you create:

2.4 M-Pesa Transaction Data

When you make payments via M-Pesa, we collect and store:

We do not store your M-Pesa PIN or other sensitive authentication credentials.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

3.1 Service Delivery

3.2 Communication

3.3 Analytics and Improvement

3.4 Security and Fraud Prevention

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you have given us explicit consent to do so.

4.2 Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf:

4.3 With Other Users

When you post a listing or communicate with other users:

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.6 Aggregated Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Retention and Deletion

5.1 Retention Periods

Data Type Retention Period Reason
Account Information Active account + 30 days Account management
Product Listings Active listing + 30 days Marketplace functionality
Chat Messages Active chat + 30 days Communication history
Transaction Records 7 years Legal and tax requirements
Backup Data Up to 90 days Disaster recovery
Analytics Data 26 months (Google Analytics) Trend analysis

5.2 Account Deletion

When you delete your account:

5.3 How to Delete Your Account

You can delete your account at any time:

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information.

6.1 Security Measures

M-Pesa Security: All M-Pesa transactions are processed directly through Safaricom's secure payment gateway. We do not store your M-Pesa PIN or other sensitive authentication credentials on our servers.

6.2 Your Responsibility

While we strive to protect your information, you are responsible for:

7. Your Rights and Choices

7.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account settings.

7.2 Location Information

You can enable or disable location services through your device settings at any time.

7.3 Marketing Communications

You may opt out of receiving promotional emails or SMS messages by:

7.4 Data Access and Portability

You have the right to request access to the personal information we hold about you and to receive it in a structured, commonly used, and machine-readable format.

7.5 Deletion Requests

You have the right to request that we delete your personal information, subject to certain exceptions (e.g., where we are required to retain information for legal compliance).

7.6 Delete Account

To delete your account, visit: https://www.dealbreakerportal.com/delete-account.html

8. California Privacy Rights (CCPA/CPRA)

8.1 Your Rights

If you are a California resident, you have the following rights:

8.2 How to Exercise Your Rights

Contact us at: privacy@dealbreakerportal.com

9. GDPR Rights (EU Users)

9.1 Your Rights

If you are in the European Economic Area (EEA), you have the following rights:

9.2 Data Protection Officer

Contact our DPO at: dpo@dealbreakerportal.com

10. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

If you believe we might have any information from or about a child under 16, please contact us.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

12. Third-Party Services

Our Services may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Third-Party Services We Use

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Effective Date: August 17, 2026